Customer Service
Customer Service Course List
Indicates course is part of a development plan
eLearning
- 500891: Volvo Delivering Positive Customer Experiences
- 500892: Volvo Art of Listening and Asking Questions
- 500893: Volvo Handling Difficult Conversations
- 500894: Volvo Cross-Cultural Communication
- 500895: Volvo Managing Unconscious Bias
- 500896: Volvo Determining Customer Needs
- 500897: Volvo Responding to Customer Needs
- 500898: Volvo Building Trust and Enhancing Value
- 500899: Volvo Managing Workplace Conflict
- 500900: Volvo Maintaining Confidentiality
Questions?
Reach out to the Volvo Trucks Academy team at academy-help@volvo.com to learn more about scheduling training. You can also check out the Development Plans to find specific certification level requirements.