Sales
Sales Course List
Indicates course is part of a development plan
Document
eLearning
- 500505: Getting to Know the Regional Haul Customer
- 500514: Volvo Connected Vehicle Services
- 500515: Volvo Uptime Services
- 500516: Registration for Volvo Remote Programming
- 500517: Registering for Volvo Action Service and Remote Diagnostics
- 500527: Volvo Truck Models
- 500537: Introducing the VHD
- 500570: Volvo Protection Plans
- 500572: Volvo Engines
- 500573: Volvo I-Shift
- 500574: Volvo Dynamic Steering Video Compilation
- 500575: Volvo Financial Services
- 500648: Volvo Connected Vehicle Analytics
- 500649: Volvo Core Service Contract
- 500650: Truck Fundamentals
- 500667: VNR Battery Electric Vehicle (BEV) Safety Training Basics
- 500668: VNR Electric Introduction
- 500669: VNR Electric Product
- 500670: Selling Volvo Blue
- 500671: Volvo Fleet Maintenance Manager
- 500672: Volvo Emissions Standards and What They Mean
- 500673: Volvo Introduction to Aerodynamics
- 500711: Volvo Electric Performance Generator
- 500712: Volvo Gold Contract
- 500713: VNR Electric Walkaround
- 500714: VNR Electromobility Charging Infrastructure
- 500715: VNR Electric Total Cost of Ownership
- 500717-02: Volvo EPG: Welcome and Qualifying Customers
- 500717-04: Volvo EPG: Getting Started
- 500717-05: Volvo EPG: Customer Management
- 500717-06: Volvo EPG: Vehicle Management
- 500717-07: Volvo EPG: Route Management
- 500717-08: Volvo EPG: Travel Plan Management
- 500717-09: Volvo EPG: Simulation Results
- 500717-10: Volvo EPG: Additional Settings
- 500717-11: Volvo EPG: Interpreting Simulation Results
- 500717-12: Volvo EPG: Course Summary
- 500737: Volvo Customer Relationship Management (CRM) Tool
- 500738: Volvo’s Fleet Manager Guide
- 500744: Welcome to Volvo: Introduction Video
- 500746: Volvo – Used Truck Product Knowledge
- 500747: Volvo – Planning Your Sales Day
- 500748: Volvo – Selling on Social Media
- 500749: Volvo – Qualifying Used Truck Customers
- 500750: Volvo – Selling Virtually
- 500751: Volvo – Overcoming Objections
- 500752: Volvo – Selling the Value of Used Trucks
- 500753: Volvo – Financing New Trucks
- 500754: Volvo – The Used Truck Handover Process
- 500756: Volvo Onboarding Guide for Used Truck Sales Managers
- 500757: Volvo Used Sales Managers – Developing Your Team
- 500774: Volvo Power Take-Off
- 500850: Volvo New Truck – Onboarding Guide
- 500851: Volvo New Truck – Dealership Tour
- 500852: Volvo New Truck – Dynamic Steering
- 500853: Volvo New Truck – Planning Your Sales Day
- 500854: Volvo New Truck – Selling on Social Media
- 500855: Volvo New Truck – Selling Virtually
- 500856: Volvo Uptime
- 500857: Volvo New Truck – Taking Trades
- 500858: Volvo New Truck – Handover Process
- 500859: Volvo New Truck – Sales Tools
- 500860: Volvo Registration Tool (RT) User Guide
- 500861: Volvo Connect Registration Job Aid
- 500891: Volvo Delivering Positive Customer Experiences
- 500892: Volvo Art of Listening and Asking Questions
- 500893: Volvo Handling Difficult Conversations
- 500894: Volvo Cross-Cultural Communication
- 500895: Volvo Managing Unconscious Bias
- 500896: Volvo Determining Customer Needs
- 500897: Volvo Responding to Customer Needs
- 500898: Volvo Building Trust and Enhancing Value
- 500899: Volvo Managing Workplace Conflict
- 500900: Volvo Maintaining Confidentiality
- 500951: All-New Volvo VNL: Designed to Change Everything
- 500952: All-New Volvo VNL: Fuel Efficiency
- 500953: All-New Volvo VNL: Safety
- 500954: All-New Volvo VNL: Driver Environment
- 500955: All-New Volvo VNL: Uptime
- 500956: All-New Volvo VNL: Connected Services
- 501053: How to Interpret the VIN of a Volvo Truck
- 501057: Volvo Introduction to TM2
- 501117: Volvo Introduction to Weight Distribution
- 501123: Volvo Parts Purchasing
- 501126: Volvo Remote Diagnostics for Sales
- 501129: Volvo Selling the 6×2 with Adaptive Loading
- 501135: Volvo Weight Distribution of Cantilever Objects
- 501136: Volvo Weight Distribution of Multiple Objects
- 501373: Volvo VNR
- 501534: The Volvo Vehicle Registration Process – Overview
- 501535: The Volvo Vehicle Registration Process – Bringing the Truck Online
- 501537: The Volvo Vehicle Registration Process – Depot Management
- 501542: Volvo VNL
- 501600-01: VSS Series – TDP Applications
- 501600-02: VSS Series – Message Board
- 501600-03: VSS Series – Create a Customer Order
- 501600-04: VSS Series – How to Spec a Truck
- 501600-05: VSS Series – Quick Quote Auto Approval Process
- 501600-06: VSS Series – Ordering a Stock Truck
- 501600-07: VSS Series: Available/Stock Vehicle Process (AVS) – Prior to Invoice and Invoiced Units
- 501600-08: VSS Series – View, Manage, and Change Orders in Order Manager (OM)
- 501600-09: VSS Series – How to Return a Truck to Stock
- 501600-10: VSS Series – How to Resolve Error Message: Stock Truck Quotes
- 980161: Impact U – Fundamentals
- 980162: Impact U – Investigate
- 980163: Impact U – Meet
- 980164: Impact U – Probe
- 980165: Impact U – Apply
- 980166: Impact U – Convince
- 980167: Impact U – Tie It Up
- 980168: Impact U – Next Steps
In-person
Questions?
Reach out to the Volvo Trucks Academy team at academy-help@volvo.com to learn more about scheduling training. You can also check out the Development Plans to find specific certification level requirements.