Warranty
Warranty Course List
Indicates course is part of a development plan
Document
eLearning
- 500650: Truck Fundamentals
- 500667: VNR Battery Electric Vehicle (BEV) Safety Training Basics
- 500668: VNR Electric Introduction
- 500669: VNR Electric Product
- 501053: How to Interpret the VIN of a Volvo Truck
- 501110: Volvo eService for Technical Support Requests
- 501815: Volvo Warranty Fundamentals eBook
- 501845: Introduction to VDA+ and the Start Screen
- 501846: VDA+ Outstanding Campaigns per Vehicle
- 501847: VDA+ SCC Performance Dealer
- 501848: VDA+ Customer Database Create a New Customer
- 501849: VDA+ Report Card Entry and Customer Contact Maintenance
- 501850: VDA+ Search Vehicle Function
- 501851: VDA+ Components
- 501853: VDA+ Customer Adaptations
- 501854: VDA+ Parameters
- 501855: VDA+ PID Codes
- 501856: VDA+ Variants
- 501857: VDA+ Vehicle Text
- 501858: VDA+ Report Card Entry Registering More than One Chassis
- 501887: Volvo Warranty Labor Codes: Anatomy of a Labor Code
- 501888: Volvo Finding the Correct Labor Code in Impact
- 501889: Volvo Addressing a Missing Labor Code
- 501890: Volvo Filing a Claim with Correct Labor Codes
Virtual
- 500541: Volvo Warranty Information Systems
- 501778: Warranty Fundamentals
- 501779-1: Volvo Managing the Warranty Process: Tools, Systems, and Resources
- 501779-2: Volvo Managing the Warranty Process: Communication and Collaboration Practices
- 501779-3: Volvo Managing the Warranty Process: Warranty Claim Scenarios and Solutions
Questions?
Reach out to the Volvo Trucks Academy team at academy-help@volvo.com to learn more about scheduling training. You can also check out the Development Plans to find specific certification level requirements.