COURSE CATALOG

Welcome to the Volvo Trucks Academy Course Catalog. Click on any functional area to explore complete course listings and session descriptions.

Functional Areas

The Volvo Trucks Academy Development Guide provides direction to learning and development content across five core functional areas: Parts, Sales, Service, Technical, and Warranty. Find courses aligned with your role at a Volvo dealership by clicking on the links below.

Sales500754: Volvo – The Used Truck Handover Process

Volvo – The Used Truck Handover Process

In this course, you’ll learn how to execute the handover process for used trucks from start to finish so you can create a memorable experience for every customer.

After completing this module, you will be able to:

Explain the purpose for using a handover process for truck delivery
Explain their role in the handover process

Training type: eLearning

Your ability to view this course in Navigator may be determined by prerequisite completion or curriculum availability. Visit Navigator for more information.

Open in Navigator

Questions?

Reach out to the Volvo Trucks Academy team at academy-help@volvo.com to learn more about scheduling training. You can also check out the Development Plans to find specific certification level requirements.