Volvo

COURSE CATALOG

Welcome to the Volvo Trucks Academy Course Catalog. Click on any functional area to explore complete course listings and session descriptions.

Functional Areas

The Volvo Trucks Academy Development Guide provides direction to learning and development content across five core functional areas: Parts, Sales, Service, Technical, and Warranty. Find courses aligned with your role at a Volvo dealership by clicking on the links below.

Sales501791: Volvo New Vehicle Sales Professional ILT

Volvo New Vehicle Sales Professional ILT

The Volvo New Vehicle Sales Professional course is an instructor-led course that introduces the Volvo brand, products, and truck sales process. This course is designed to provide a new truck sales professional with the knowledge and expertise to effectively sell the Volvo brand portfolio. In addition, participants will have an opportunity to drive a truck on a closed track to gain first-hand knowledge of its operation, and tour the manufacturing plant.

Over the course of 4 days, participants will be immersed in activities such as prospecting, analyzing customer needs and making recommendations, creating presentations, order entry in VSS, delivery, and follow-up after the sale. This course will engage the learner through hands-on activities and the use of on-the-job scenarios. Group discussion and team projects will provide various perspectives needed to address the many challenges faced on the job.

Training type: In-person

Cost: See Navigator

Training days: 4

Test-out: No

Intended for: All new vehicle salespeople

Prerequisites: All courses within the Volvo New Vehicle Sales Professional curriculum

Your ability to view this course in Navigator may be determined by prerequisite completion or curriculum availability. Visit Navigator for more information.

Courses may be changed, cancelled, or added based on demand. Always refer to Navigator for the most current session availability. No-show and late cancellation policies apply. Visit Navigator for details.

Questions?

Reach out to the Volvo Trucks Academy team at academy-help@volvo.com to learn more about scheduling training. You can also check out the Development Plans to find specific certification level requirements.