Volvo New Truck – Taking Trades
In this course, you will learn how to confidently engage in discussions about trades with your customers by learning common trade terminology, when to bring up trades in the sales conversation, how to involve key players, as well as the process for using PAWS to submit remarketing requests.
After completing this course, you will be able to:
- Explain the importance of confidently discussing trades with customers
- Define common trade terminology
- Discuss trades with your customer
- Use your team to navigate the trades process
Training type: eLearning
Your ability to view this course in Navigator is determined by prerequisite completion or curriculum availability. Visit Navigator for more information.
Questions?
Reach out to the Volvo Trucks Academy team at academy-help@volvo.com to learn more about scheduling training. You can also check out the Development Plans to find specific certification level requirements.