Volvo

COURSE CATALOG

Welcome to the Volvo Trucks Academy Course Catalog. Click on any functional area to explore complete course listings and session descriptions.

Functional Areas

The Volvo Trucks Academy Development Guide provides direction to learning and development content across five core functional areas: Parts, Sales, Service, Technical, and Warranty. Find courses aligned with your role at a Volvo dealership by clicking on the links below.

Sales500858: Volvo New Truck – Handover Process

Volvo New Truck – Handover Process

In this course, you’ll learn how to execute the handover process for new trucks from start to finish, so you can create a memorable experience for every customer.

After completing this course, you will be able to:

  • Explain the purpose for using a handover process for truck delivery
  • Explain your role in the handover process
  • Execute the handover process for delivery of a truck purchase

Training type: eLearning

Your ability to view this course in Navigator is determined by prerequisite completion or curriculum availability. Visit Navigator for more information.

Questions?

Reach out to the Volvo Trucks Academy team at academy-help@volvo.com to learn more about scheduling training. You can also check out the Development Plans to find specific certification level requirements.