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COURSE CATALOG

Welcome to the Volvo Trucks Academy Course Catalog. Click on any functional area to explore complete course listings and session descriptions.

Functional Areas

The Volvo Trucks Academy Development Guide provides direction to learning and development content across five core functional areas: Parts, Sales, Service, Technical, and Warranty. Find courses aligned with your role at a Volvo dealership by clicking on the links below.

Sales500671: Volvo Fleet Maintenance Manager

Volvo Fleet Maintenance Manager

This course serves as an introduction to the fleet management responsibilities of your dealership. It offers a general explanation of what the individual responsible for this function does on customers’ behalf. In addition, this course introduces the TripVision tool, the primary system used to assist customers who have purchased managed service contracts to monitor their fleets, schedule service, and maintenance appointments, and ensure proper closing of each event.

Upon completion, participants should be able to:

  • Explain fleet maintenance management (FMM) responsibilities related to managed service contracts
  • Demonstrate the process for monitoring fleets using the TripVision tool
  • Describe the process for scheduling service on behalf of the customer

Course type: eLearning

Your ability to view this course in Navigator may be determined by prerequisite completion or curriculum availability. Visit Navigator for more information.

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Questions?

Reach out to the Volvo Trucks Academy team at academy-help@volvo.com to learn more about scheduling training. You can also check out the Development Plans to find specific certification level requirements.