Welcome to the Volvo Trucks Academy Course Catalog. Click on any functional area to explore complete course listings and session descriptions.

Functional Areas

The Volvo Trucks Academy Development Guide provides direction to learning and development content across five core functional areas: Parts, Sales, Service, Technical, and Warranty. Find courses aligned with your role at a Volvo dealership by clicking on the links below.

Service501848: VDA+ Customer Database Create a New Customer

VDA+ Customer Database Create a New Customer

A new customer record must be created when the customer cannot be found in VDA+. A new customer record is added ONLY when the vehicle is owned by a customer who has never owned a Volvo vehicle before. This tutorial describes the procedure for adding a new customer record.

Course type: eLearning

Your ability to view this course in Navigator may be determined by prerequisite completion or curriculum availability. Visit Navigator for more information.


Reach out to the Volvo Trucks Academy team at to learn more about scheduling training. You can also check out the Development Plans to find specific certification level requirements.