Volvo

COURSE CATALOG

Welcome to the Volvo Trucks Academy Course Catalog. Click on any functional area to explore complete course listings and session descriptions.

Functional Areas

The Volvo Trucks Academy Development Guide provides direction to learning and development content across five core functional areas: Parts, Sales, Service, Technical, and Warranty. Find courses aligned with your role at a Volvo dealership by clicking on the links below.

Service501006-8: The PDCA Cycle

The PDCA Cycle

This video introduces learners to the PDCA Cycle (Plan, Do, Check, Act). Each phase of the cycle will be broken down to explain its purpose and how it contributes to problem-solving and efficiency. Using real-world dealership examples, the video will demonstrate how following the PDCA cycle helps identify opportunities for improvement, implement solutions, and sustain positive change.

Training type: Video

Your ability to view this course in Navigator may be determined by prerequisite completion or curriculum availability. Visit Navigator for more information.

Questions?

Reach out to the Volvo Trucks Academy team at academy-help@volvo.com to learn more about scheduling training. You can also check out the Development Plans to find specific certification level requirements.