Volvo
Volvo

COURSE CATALOG

Welcome to the Volvo Trucks Academy Course Catalog. Click on any functional area to explore complete course listings and session descriptions.

Functional Areas

The Volvo Trucks Academy Development Guide provides direction to learning and development content across five core functional areas: Parts, Sales, Service, Technical, and Warranty. Find courses aligned with your role at a Volvo dealership by clicking on the links below.

Sales500670: Selling Volvo Blue

Selling Volvo Blue

This course is an introduction to the Volvo Blue service contract product. It offers a general explanation of what the Volvo Blue service contract is, its benefits and value for your customers, and how to explain these benefits when selling these contracts.

Upon completion, participants should be able to:

  • Describe the Volvo Blue service contract product to customers.
  • Describe the benefits of Volvo Blue service contracts to the customers.
  • Explain the value of the Volvo Blue service contract product to customers.
  • Explain how the program works to customers.
  • Explain the payment options to the customer.
  • Execute the service contract and place the order.

Training type: eLearning

Your ability to view this course in Navigator may be determined by prerequisite completion or curriculum availability. Visit Navigator for more information.

Open in Navigator

Questions?

Reach out to the Volvo Trucks Academy team at academy-help@volvo.com to learn more about scheduling training. You can also check out the Development Plans to find specific certification level requirements.