Welcome to the Volvo Trucks Academy Course Catalog. Click on any functional area to explore complete course listings and session descriptions.

Functional Areas

The Volvo Trucks Academy Development Guide provides direction to learning and development content across five core functional areas: Parts, Sales, Service, Technical, and Warranty. Find courses aligned with your role at a Volvo dealership by clicking on the links below.

Parts980518: Parts Operations Management Virtual Training Program

Parts Operations Management Virtual Training Program

The Parts Operations Management course covers the industry-proven operational standards of a heavy truck parts department. Topics covered include:

  • Identifying opportunities and implementing change management initiatives to improve department performance
  • Increasing the parts inventory service index and turns of LPA controlled parts
  • Increasing first time fill rate and inventory integrity
  • Confirming demand accuracy and review inventory turns and obsolescence
  • Identifying potential areas of sales and profit growth

This course is taught in eight sessions. You must register for each session individually. See Navigator for details.

Training type: Virtual

Cost: See Navigator

Training hours: 16

Test-out: No

Intended for: Parts managers, assistant parts managers, and anyone being considered for a parts managerial role

Your ability to view this course in Navigator may be determined by prerequisite completion or curriculum availability. Visit Navigator for more information.

Courses may be changed, cancelled, or added based on demand. Always refer to Navigator for the most current session availability.


Reach out to the Volvo Trucks Academy team at to learn more about scheduling training. You can also check out the Development Plans to find specific certification level requirements.