Welcome to the Volvo Trucks Academy Course Catalog. Click on any functional area to explore complete course listings and session descriptions.

Functional Areas

The Volvo Trucks Academy Development Guide provides direction to learning and development content across five core functional areas: Parts, Sales, Service, Technical, and Warranty. Find courses aligned with your role at a Volvo dealership by clicking on the links below.

Parts501735: Parts Advisor – Session 1

Parts Advisor – Session 1

The Parts Advisor Virtual Series is designed to provide parts sales professionals with the advanced knowledge and skills to advise their customers on the best solution for their needs. Participants will discuss what it means to be an advisor by analyzing parts for function, features, and benefits, conducting a thorough customer needs analysis to support a part(s) recommendation, overcoming objections using a specific technique, and closing more parts sales.

This series is taught in four sessions. You must register for each session individually. See Navigator for details.

Training type: Virtual

Cost: See Navigator

Training hours: 1.5

Test-out: No

Intended for: Outside parts sales professionals


Your ability to view this course in Navigator may be determined by prerequisite completion or curriculum availability. Visit Navigator for more information.

Courses may be changed, cancelled, or added based on demand. Always refer to Navigator for the most current session availability.


Reach out to the Volvo Trucks Academy team at to learn more about scheduling training. You can also check out the Development Plans to find specific certification level requirements.