Introduction to ASIST
This course lays the groundwork for using ASIST within the service process.
Upon completion of this course participants will be familiar with:
- Basic ASIST navigation and admin set-up
- ASIST case navigation and anatomy
- Customer view of the ASIST communication process
Course type: Virtual
Cost: See Navigator
Training hours: 1.5
Test-out: No
Your ability to view this course in Navigator may be determined by prerequisite completion or curriculum availability. Visit Navigator for more information.
Courses may be changed, cancelled, or added based on demand. Always refer to Navigator for the most current session availability.
Questions?
Reach out to the Volvo Trucks Academy team at academy-help@volvo.com to learn more about scheduling training. You can also check out the Development Plans to find specific certification level requirements.