New in Navigator: Journey Maps™ for Service Managers and Service Technicians

July 15, Volvo Trucks Academy introduces Journey Maps in Navigator for Service Managers and Service Technicians.

Journey Maps brings training progress, development plans, and next steps together in one place.

What’s New
With Journey Maps, service managers and technicians can:

• View training progress across Professional, Expert, and Master programs.
• See assigned training, development plans, and certification status in one location.
• Quickly identify upcoming requirements and plan for next steps.

Getting Started
Log into Navigator on July 15 and select the Journey Maps tile from the home page. To learn more about using Journey Maps, watch this introduction video.

Looking for Journey Maps for Other Roles?
Journey Maps for Parts, Warranty, Service Advisor, and Sales roles are in development and will be released as they become available.