Selling the Volvo Gold Service Contract

Course Number:
500712
Training Type:
Online Class
Volvo Spec'ing Fundamentals Services & Solutions
Training Hours:
Less than 1 hour

This course is an introduction to the Volvo Gold Service Contract for the VNR Electric. It provides an overview of the contract’s coverage, including maintenance, battery protection, uptime services, and repair support, along with its value for customers. It also explores how to position and discuss the Volvo Gold Service Contract as part of the overall sales conversation.
After completing this course, you will be able to:

  • Describe the key features and coverage included in the Volvo Gold Service Contract.
  • Explain the value of the Volvo Gold Service Contract for VNR Electric customers.
  • Apply the IMPACT selling framework to guide a service contract conversation.
  • Position the Volvo Gold Service Contract based on customer needs and concerns.
Launch