Volvo eService for Technical Support Requests

Name: Volvo Trucks Academy
Price range: $

Course Number:: 501110
Training Type:: Online Class

Technical Professional

Training Hours:: Less than 1 hour

This course provides an overview of how to create and close quality eService requests. Upon successful completion of the course, participants will be able to: Identify what to do before submitting a service request; determine when to submit a service request; follow appropriate guidelines in troubleshooting issues with a vehicle; create a quality service request; add attachments to a service request; close a service request properly.

Launch