Volvo Financial Services (VFS): Insurance Offerings (US Only)
- Course Number:
- 501896
- Training Type:
- Online Class
Volvo Spec'ing Fundamentals
In this course you will explore Volvo's insurance offerings. You will learn how to align these options with customer needs, when to introduce them in the sales process, and how to handle common objections.
After completing this course, you will be able to:
Launch course in Navigator
After completing this course, you will be able to:
- Describe each available insurance offering for Volvo Trucks.
- Match insurance offerings to customer needs.
- Apply the IMPACT Selling framework when positioning insurance offerings.
- Ask effective questions to identify suitable insurance products.
- Address common customer objections.
- Recommend the correct insurance product in real-world customer scenarios.