Warranty ProfessionalIn this curriculum, you will gain a thorough understanding of the warranty claim handling process from a dealer perspective including all the tasks done along the way. You’ll learn about system set up, access and basic navigation along with key warranty concepts. You’ll also become oriented to your primary resource—the Warranty Operations Manual where you’ll have the opportunity to practice using it. A self-assessment is also included to enable you to check your readiness to submit a real warranty claim.
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