Parts Advisor Virtual Series

The Parts Advisor virtual instructor led course series is designed to provide dealer parts sales professionals with the advanced knowledge and skills to advise their customers on the best solution for their needs.   In these courses, participants will

• Discuss what it means to be an advisor
• Analyze parts for function, features and benefits 
• Demonstrate the effective use of the techniques learned in the IMPACT Selling for Parts Professionals training
• Conduct a thorough customer needs analysis to support a part(s) recommendation
• Address objections and close the sale