Managing the Warranty Process (Virtual Series)

This curriculum is designed to accelerate development of warranty skills and knowledge through hands-on practice activities involving the tools and resources (Including Warranty Operations Manual guidance) used in the warranty claim handling process.

Topics Covered:
• Maximizing tools and resources
• Analyzing warranty scenarios
• Managing claims and schedules
• Communicating with best practices
• Collaborating with internal resources
• Building relationships with external resources