Volvo Managing the Warranty Process (Virtual Series)

501779
Training Type:
Curriculum
Training Hours:
3 hours

This curriculum is designed to accelerate development of warranty skills and knowledge through hands-on practice activities involving the tools and resources (Including Warranty Operations Manual guidance) used in the warranty claim handling process.

** Register for all 3 sessions **

Topics Covered:
• Maximizing tools and resources
• Analyzing warranty scenarios
• Managing claims and schedules
• Communicating with best practices
• Collaborating with internal resources
• Building relationships with external resources

Launch

Curriculum Completion Requirements

Course Number Title
501779-01 Volvo Managing the Warranty Process: Tools, Systems, and Resources
501779-02 Volvo Managing the Warranty Process: Communication and Collaboration Practices
501779-03 Volvo Managing the Warranty Process: Warranty Claim Scenarios and Solutions