COURSE CATALOG

Welcome to the Volvo Trucks Academy Course Catalog. Click on any functional area to explore complete course listings and session descriptions.

Functional Areas

The Volvo Trucks Academy Development Guide provides direction to learning and development content across five core functional areas: Parts, Sales, Service, Technical, and Warranty. Find courses aligned with your role at a Volvo dealership by clicking on the links below.

Service501849: VDA+ Report Card Entry and Customer Contact Maintenance

VDA+ Report Card Entry and Customer Contact Maintenance

Vehicles are warranty registered via the Report Card Entry (RCE) procedure. Adding, editing, or removing a Using Customer contact can be done under the General Information option once the registration is complete. This tutorial describes the procedure for warranty registering a vehicle and managing customer contact information.

Training type: eLearning

Your ability to view this course in Navigator may be determined by prerequisite completion or curriculum availability. Visit Navigator for more information.

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Questions?

Reach out to the Volvo Trucks Academy team at academy-help@volvo.com to learn more about scheduling training. You can also check out the Development Plans to find specific certification level requirements.