Volvo

COURSE CATALOG

Welcome to the Volvo Trucks Academy Course Catalog. Click on any functional area to explore complete course listings and session descriptions.

Functional Areas

The Volvo Trucks Academy Development Guide provides direction to learning and development content across five core functional areas: Parts, Sales, Service, Technical, and Warranty. Find courses aligned with your role at a Volvo dealership by clicking on the links below.

Sales500575: Volvo Financial Services

Volvo Financial Services

Upon completion of this course, participants will be able to:

  • Describe Volvo Financial Services features, benefits, and value to the customer
  • Ask thoughtful questions to learn the customers’ financing needs
  • Use interest-promoting statements to help the customer see the value of VFS
  • Respond to customers’ objections

Course type: eLearning

Your ability to view this course in Navigator may be determined by prerequisite completion or curriculum availability. Visit Navigator for more information.

Questions?

Reach out to the Volvo Trucks Academy team at academy-help@volvo.com to learn more about scheduling training. You can also check out the Development Plans to find specific certification level requirements.