Welcome to the Volvo Trucks Academy Course Catalog. Click on any functional area to explore complete course listings and session descriptions.

Functional Areas

The Volvo Trucks Academy Development Guide provides direction to learning and development content across five core functional areas: Parts, Sales, Service, Technical, and Warranty. Find courses aligned with your role at a Volvo dealership by clicking on the links below.

Sales500505: Getting to Know the Regional Haul Customer

Getting to Know the Regional Haul Customer

This course provides an overview of the regional haul marketing, including models of distribution, load profiles, weight restrictions and bridge laws, applications, trailers and the equipment needed on those trailers, and the tools available to you to research a prospective customer before you ever meet them. Learners will apply what they learned through three scenarios that will prepare them to approach a prospective customer with a comfort level for those early discussions.

Learning objectives:

  • Describe the regional haul market and applications
  • Distinguish between the regional haul and long-haul markets
  • Identify target customers for the regional haul market
  • Prospect for regional haul customers
  • Thoroughly research a prospect before first contact

Course type: eLearning

Your ability to view this course in Navigator may be determined by prerequisite completion or curriculum availability. Visit Navigator for more information.


Reach out to the Volvo Trucks Academy team at to learn more about scheduling training. You can also check out the Development Plans to find specific certification level requirements.