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COURSE CATALOG

Welcome to the Volvo Trucks Academy Course Catalog. Click on any functional area to explore complete course listings and session descriptions.

Functional Areas

The Volvo Trucks Academy Development Guide provides direction to learning and development content across five core functional areas: Parts, Sales, Service, Technical, and Warranty. Find courses aligned with your role at a Volvo dealership by clicking on the links below.

Sales500954: All-New Volvo VNL: Driver Environment

All-New Volvo VNL: Driver Environment

This course introduces the value customers can derive from the many features of the All-New Volvo VNL’s working and living environments.

Upon completion of this course the participant should be able to:

  • Describe the value proposition behind the Volvo VNL driver-focused design
  • Describe the overall “look and feel” of the VNL’s interior and differentiate the elements of the driver environment
  • Describe key gauges, displays, and controls
  • Describe key comfort and convenience features
  • Describe how interior features are packaged
  • Describe how to handle customer objections to VNL packaging

Training type: eLearning

Your ability to view this course in Navigator may be determined by prerequisite completion or curriculum availability. Visit Navigator for more information.

Open in Navigator

Questions?

Reach out to the Volvo Trucks Academy team at academy-help@volvo.com to learn more about scheduling training. You can also check out the Development Plans to find specific certification level requirements.