501896: Volvo Financial Services (VFS): Insurance Offerings

This Volvo Trucks Academy eLearning course provides a clear overview of Volvo’s insurance offerings and how to position them effectively during the sales process. You’ll learn how to align each offering with customer needs, introduce insurance at the right time, and navigate common objections with confidence. 

What You’ll Learn
After completing this course, you’ll be able to:

• Describe each available insurance offering for Volvo trucks 
• Match insurance offerings to customer needs 
• Apply the IMPACT Selling® framework when positioning insurance offerings 
• Ask effective questions to identify suitable insurance products 
• Address common customer objections 
• Recommend the correct insurance product in real-world customer scenarios 

Why It Matters
Insurance plays an important role in supporting customer uptime, managing risk, and strengthening long-term relationships. This course equips sales professionals with practical ways to discuss insurance as part of a well-rounded customer conversation. 

Take the Course
501896: Volvo Financial Services (VFS): Insurance Offerings

Your ability to view this course in Navigator may be determined by prerequisite completion or curriculum availability. Visit Navigator for more information.